Nursing Standards Manager

Job Title: Nursing Standards Manager

Department: Nursing
Location: Life Kingsbury Hospital

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Introduction

We are excited to announce an opening for the position of Nursing Standards Manager at Life Kingsbury Hospital. This role will report directly to Nurse Manager Thabiso Moleko. We are seeking a dedicated professional who will oversee and enhance our nursing operations and training strategy, ensuring they align with our risk-based standards. You will play a key role in leading a team focused on enabling high-quality care and patient satisfaction.

Key Responsibilities

As the Nursing Standards Manager, you will be responsible for the following:

1. Quality Management:

• Ensure that integrated quality and business process standards are maintained across the hospital.
• Collaborate closely with the Nurse Manager to promote a common understanding of our goals, leading to increased customer satisfaction.

1. Complaint Management:

• Accurately interpret and classify complaints according to our complaint management policy.
• Provide constructive feedback on customer complaints to foster improvement.

1. Risk and Clinical Management:

• Implement effective risk management strategies to minimize potential issues and develop action plans as necessary.
• Employ best practices in clinical management to achieve optimal patient outcomes.

1. Financial Oversight:

• Manage stock levels and sales costs, looking for opportunities to save costs while maintaining high standards of care.

1. Training and Development:

• Oversee all training programs for both learners and qualified nursing staff.
• Actively participate in selecting learners and clinical training specialists to ensure a robust training environment.

1. Team Leadership:

• Serve as the second-in-command to the Nurse Manager, assisting in daily operations and decision-making.
• Foster fair and effective people management practices throughout the department.

1. Performance Management:

• Set clear performance targets and manage them effectively to ensure the team meets expectations.
• Build and maintain strong relationships with internal and external stakeholders, enhancing collaboration and support.

1. Support for Unit Managers:

• Promote and provide effective support to Unit Managers in achieving their operational goals.
• Market the image of nursing within the hospital, collaborating closely with the medical team to enhance overall patient care.

Qualifications

To qualify for this position, you should have:

• A Degree or Diploma in Nursing.
• Previous management experience, such as Process Manager, Unit Manager, or Training Manager.
• Current registration with the South African Nursing Council.
• Strong leadership skills and sound business understanding.
• Knowledge of the private healthcare sector, including its challenges and key players, would be advantageous.
• Proficiency in using computers.
• A valid driver’s license and willingness to travel as needed.

Desired Competencies

We are looking for someone who possesses the following competencies:

• Strong problem-solving skills, analytical thinking, and good judgment.
• Resilience and the ability to handle diverse situations.
• Excellent verbal and written communication skills.
• The ability to influence others positively and inspire the team.
• A proactive drive and energy towards achieving excellence.
• Commitment to ethical behavior and strong relationship-building skills.
• A focus on customer responsiveness and organizational awareness.
• A commitment to leading by example and motivating others effectively.

Contact Information

If you are interested in this opportunity, please reach out to:

Chwayita Mpangele
Phone: 021 670 4312
Email: chwayita.mpangele@lifehealthcare.co.za

Application Deadline:
Friday, September 13, 2024

Important Note for Applicants:
Internal candidates should discuss their application with their line manager before applying. We welcome applications from external candidates as well.

Equal Opportunity Employment
Life Healthcare is proud to be an Equal Opportunity Employer. We appreciate your interest in this position. Please note that only candidates who are shortlisted will be contacted. If you have not heard from us within two weeks of the application closing date, please consider your application unsuccessful.

Download the Employment Application Form:
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Thank you for considering a career with us!

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