Dis-Chem Pharmacies Limited – Clinic Receptionist
Vacancy Title: Clinic Receptionist
Company Name: Dis-Chem Pharmacies Limited
Placement: Durban North, KwaZulu-Natal, South Africa
Type: Permanent
About Dis-Chem Pharmacies
Dis-Chem Pharmacies is a top pharmacy group in South Africa, known for good healthcare, medicine, and customer care. With many stores nationwide, Dis-Chem aims to provide easy and expert healthcare for everyone.
We need a Clinic Receptionist for our Northlands branch. This job suits someone who loves helping people, is organized, and enjoys working in a health and retail setting.
Job Summary
The Clinic Receptionist will help patients face-to-face and on the phone, handle appointments, medical paperwork, and clinic records, and keep the front desk running well.
This job needs great organization, a professional attitude, and good communication skills. The right person will pay close attention to details, handle several tasks at once, and focus on excellent patient service.
Main Duties
- Patient Sign-in & Appointment Handling
Sign up new and returning patients using Dis-Chem’s rules.
Help patients fill out medical forms, including those for medical aid.
Check and update patient details in the clinic’s computer.
Book, change, and keep track of patient appointments.
Make sure patients move through their appointments without delays.
- Medical Aid & Payment Handling
Tell patients about medical aid approval steps and what paperwork they need.
Handle medical aid payments and claims based on clinic rules.
- Clinic Paperwork and Organization
Keep patient information correct and private.
Start and change patient files following clinic rules.
Help get and handle medical papers when needed.
Watch and keep track of clinic supplies, paper, and medicine.
- Front Desk and Patient Care
Welcome and help patients, visitors, and guests in a polite way.
Give clear and correct info about clinic services and what to expect.
Answer the phone quickly and politely, using good phone manners.
Write down detailed messages, making sure they are right before passing them on.
Keep the waiting area clean, tidy, and private for patients.
Help patients in emergencies, giving advice and telling medical staff when needed.
- Talking and Working Together
Work well with nurses, pharmacists, and other clinic workers to give patients the best care.
Give patients helpful answers and check on their questions or worries.
Work with other teams in the clinic to make sure things run smoothly.
Needed Skills
*Good at Organizing: Can handle appointments, patient files, and the front desk easily.
*Good at Talking: Can speak and write clearly when talking to patients, doctors, and co workers.
*Good with Customers: Can be kind, helpful, and understanding with patients.
*Pays Attention to Details: Is careful when dealing with medical payments, booking appointments, and writing down patient info.
*Can Handle Pressure: Can stay calm and professional in a busy medical place.
*Can Solve Problems: Can fix patient problems and sort out appointment issues.
*Keeps Things Private: Makes sure patient info is always safe and secret.
QUALIFICATION:
Must Have:
A high school certificate.
Work History:
Past work dealing with customers (like being a receptionist or helper).
It’s good to have worked in a doctor’s office, clinic, or store.
Computer Skills:
Knows how to use computers (Microsoft Office programs like Word, Excel, and Outlook).
It’s good to know how to handle medical aid claims.
Other Things:
Must be a South African citizen.
Must be able to sit at a desk for a long time.
Must pass a background check (criminal and credit).
Must have a driver’s license or a way to get to work.
Pay and Benefits
Fair salary for the job.
Medical insurance.
Retirement savings plan.
Discounts for employees.
Why Work at Dis-Chem?
*Work for the top pharmacy in South Africa with a good name in health.
*Learn new things in a clinic, working with patients and healthcare people.
*Have chances to move up and grow in healthcare work.
If you’re a hardworking, skilled person who likes helping patients, we encourage you to send us your application: APPLY HERE
Leave a Reply